Explain what is happening
Bring the problem in your own words. No technical diagnosis is required.
Independent digital consultant / UK
Digital help, without the jargon.
Straightforward support for sole traders, individuals and small businesses who need to get online, fix what is not working, or learn how to manage it themselves.
Digital Help desk
Useful answers, kept close at hand.
Practical guidance for small businesses, from healthier websites and clearer analytics to everyday digital security.
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A steady pair of hands for everyday digital work.
I’m Lyn Latreille, an independent digital consultant. I help people understand the technology they use, make sensible improvements, and feel confident taking care of the basics themselves.
That might mean reviewing a website, setting up analytics, getting a Facebook page into shape, cleaning up a slow PC, or explaining a piece of software in plain English. If a job needs a different specialist, I will say so.
Website reviewsTesting, recommendations and practical fixes.
Simple websitesClear, manageable sites for small organisations.
CMS supportWordPress, Drupal, Umbraco and bespoke systems.
AnalyticsSetup, reports and help understanding the numbers.
Social mediaAccount setup, page management and campaigns.
Everyday techPC, software, email and smartphone guidance.
Start with the problem, not another piece of software.
The first meeting lasts up to an hour and is free. It is a chance to understand what is getting in the way and decide on a sensible next step.
Make a short plan
We separate urgent fixes from improvements that can wait.
Learn as we go
You can understand the work, keep control and handle more yourself next time.
First meeting free
Tell me where you are stuck.
For website, analytics, social media or everyday technology questions, get in touch and I’ll let you know if I can help.